The washer died mid-cycle, the new pair lands Thursday, and the delivery company's haul-away assumes you've already pulled the hoses and walked 200 pounds of steel down the stairs. We do the whole thing instead: washer $179, dryer $172, stacked combo $225, flat from a photo — hookups disconnected, machines dollied out of the laundry room, and recycled as scrap, because North Carolina doesn't allow them in a landfill anyway.
Send a photo — exact flat price back in seconds
Upload a Photo & Get Quote →One picture of the pair where they stand — and, if you can, one of the doorway or the stairs they have to come through. That's the whole quote process. You get an exact flat number in seconds, not a "call for pricing."
Most Triangle appliance jobs are races against a delivery truck. Book a window ahead of yours and the old pair is out before the new one comes off the ramp. Same-day is usually open.
Valves off, hoses drained, vent freed, cord pulled. Then the appliance dolly, the corner protection, and the walk down. The machines go to scrap-metal recycling. You lift nothing and mop nothing.
One flat number per machine, quoted from your photo, with the disconnection, the stairs, the drive and the recycling already inside it. A standard pair is $179 + $172 = $351; a stacked unit that lives as one appliance is $225. Nothing gets added at the door.
| Machine | Flat price |
|---|---|
| Washer | $179 |
| Dryer (electric) | $172 |
| Stacked washer-dryer combo | $225 |
| Dishwasher | $147 |
| Water heater — tank | $176 |
| Water heater — tankless | $121 |
$75 minimum on very small jobs. Disconnection from standard hookups, the stair carry and metal recycling are included. Clearing the utility room in one go — pair, dishwasher, dead water heater — costs one trip, so put them all in a single photo and we price the room together. No NC sales tax on the service.
Third-party context for the same job: McJunk publishes a Triangle rate card starting at a $175 minimum (quarter truck $305, half $435, three-quarter $565, full $695) and then adds a $10–$50 trip charge on top of whichever tier you land in. Junk Doctors publishes a $135 minimum rising to $738 for a full truck (junkdrs.com/pricing). Those are volume prices settled once a crew is standing in your laundry room; ours is an item price settled before we leave — no trip charge, no fuel line, no "the stairs made it a bigger job."
| Option | Cost | Speed | The catch |
|---|---|---|---|
| City of Raleigh special / appliance pickup | $70 per item — $140 for a pair | Scheduled collection day | Curbside only, and every hard part is yours: disconnect the water lines and the gas or 240V yourself, then walk both machines down the driveway and leave them at the street until the truck comes |
| Appliance store haul-away with delivery | Varies by retailer | Delivery day only | Usually conditional — the old unit must already be disconnected and clear of the space, and it only applies to the machine you're replacing, so the dead dryer you're keeping stays put |
| Self-haul to a scrap yard or the Durham Waste Disposal & Recycling Center | Free at the gate for appliances and metal (Durham center) | An afternoon | Free disposal, not free work — you supply the truck, the appliance dolly, the straps, a second set of hands and the Saturday, and you still do the disconnect |
| Traditional truck-fill hauler | $135–$175 minimum, up to $695–$738 for a full truck (published Junk Doctors / McJunk rates) + a $10–$50 McJunk trip charge | 1–3 days | Priced by how much of the truck you fill, often confirmed only once the crew has seen the stairs |
| JunkRabbit | $179 washer · $172 dryer, flat | Same day, most days | None — photo-quoted, disconnection and stairs included, scrap-metal recycled |
Municipal and competitor figures above are third-party published rates, not ours. Our numbers are the flat item prices in the table above.
Yes — but as a scheduled special pickup at $70 per item, not as part of your regular collection, and the reason is state law rather than city preference. North Carolina bans white goods from landfill disposal, which puts washers, dryers, ranges and refrigerators on the same statutory no-bury list as televisions and computers, whole tires, lead-acid batteries, used oil, yard trash and fluorescent lamps. They have to be routed to metal recovery, so the city handles them on a separate truck and charges accordingly. Raleigh Solid Waste Services schedules it on 919-996-3245.
Now read the fine print the way a homeowner has to. It's $70 an item — a washer and a dryer are two items, so a standard pair is $140 and, in practice, two separate trips down the driveway. It's curbside only, so the machines must already be at the street on collection morning: nobody from the city comes into the laundry room. And you do the disconnection — the supply valves, the drain hose, the vent duct, and the gas line or 240-volt connection on the dryer. That last part isn't a formality; it's the step where a homeowner floods a hallway or leaves a gas line open.
Then there's the geometry. Newer Triangle builds put the laundry upstairs, which means a scheduled curbside program is asking you to bring 200-plus pounds of dead steel down a staircase, through a hallway, out the front door and down a sloped driveway — twice. And in Cary, Apex, Holly Springs, Wake Forest and Brier Creek, that pair then sits visibly at the curb waiting for collection day, which is exactly what those HOA covenants exist to prevent. It's also a City of Raleigh service: if you're in one of those surrounding towns or an apartment community with private hauling, the $70 option isn't offered to you at all.
So the honest comparison is this: the city is cheaper on paper and we'll say so. It costs you the disconnect, the carry, the driveway, the wait and the HOA exposure. We're the version where a crew walks into the laundry room, takes the hoses off, and the machines are gone the day you asked. Confirm current rates and scheduling with the City at raleigh.gov before planning around them — municipal programs change.
They go to scrap and metal recycling — never the landfill. That isn't a marketing posture, it's the law here: North Carolina's disposal ban means burying a washer isn't an option any legitimate hauler has, so a company that promises to "take it to the dump" is either misinformed or cutting corners. A washer is mostly recoverable steel with a motor, a drum and a counterweight inside it, and that's where it goes.
If the pair still runs, we offer it to donation partners that accept working appliances first — a functioning washer is worth a great deal to a family that doesn't have one, and it beats melting it down. The economics also happen to work in the Triangle's favor: the Durham Waste Disposal & Recycling Center accepts appliances and scrap metal at no charge, so routing white goods correctly here costs us very little, and that's part of why appliance prices on this page don't carry the surcharges you see on a franchise rate card.
This is the part out-of-town rate cards get wrong. North Carolina houses don't have basements — the water table and the slab-and-crawl-space building tradition mean there's no basement stair to fight, which is genuinely good news. What we get instead is three layouts, and each one changes the job:
Downtown, Glenwood South and North Hills condos add an elevator and sometimes a loading-dock window or a certificate of insurance for the building. Far less formal than a Manhattan high-rise, but we file it if the property manager asks.
"Second-floor laundry closet, dead washer full of water. They drained it, disconnected everything, and walked it down fourteen stairs without a mark on the wall."
"Delivery company wanted the old pair 'disconnected and at the door.' These guys did the whole thing for less hassle and the machines went to a family via their donation partner."
"Landlord with a duplex — both units' pairs died the same summer. One booking, four machines, flat prices each. Zero drama."
How much does it cost in Raleigh?
Flat from a photo: washer $179, dryer $172, stacked combo $225, dishwasher $147, tank water heater $176, tankless $121. A standard pair is $351. The $75 minimum applies to very small jobs, and disconnection, stairs and recycling are all included. No NC sales tax on the service.
Will the City of Raleigh take them instead?
As a scheduled special pickup at $70 per item — $140 for a pair — collected curbside only (919-996-3245). You disconnect the water lines and the gas or 240V yourself and get both machines out to the street. Cheaper on paper; all the hard parts are yours, and in an HOA suburb they can't legally sit at the curb waiting.
Do you disconnect the machines?
Yes. Standard water, drain, vent and plug connections are part of the job. A gas dryer's line must be capped by a licensed plumber and a hardwired 240V unit needs an electrician first — after that we handle everything.
Can you get a washer down from an upstairs laundry room?
That's the standard newer-build layout in Apex, Holly Springs, Wake Forest and Cary, and yes. Appliance dolly, straps, corner protection, a controlled walk down. Garages, crawl spaces and second-floor laundry rooms too — and the stairs are never a surcharge.
Is it cheaper than a truck-fill hauler?
For a pair, usually — and it's fixed in advance. McJunk publishes a $175 minimum plus a $10–$50 trip charge; Junk Doctors publishes $135 up to $738 for a full truck. Our full truck is $895, so we're not the cheapest way to fill an entire truck. We're the flat, surcharge-free number for the machines you actually have.
What happens to the old machines?
Scrap and metal recycling, never a landfill — North Carolina bans white goods from disposal. Working pairs are offered to donation partners first. Durham's recycling center takes appliances and metal free, which keeps the routing cheap and honest.
Can the dishwasher and water heater go in the same trip?
Yes, and it's the efficient way to do it — one visit, one quote. Dishwasher $147, tank water heater $176, tankless $121. Photograph the whole utility room at once.
Do you serve Cary, Apex and Durham too?
Yes — Raleigh, Cary, Apex, Morrisville, Holly Springs, Garner, Wake Forest, Knightdale, Durham, Chapel Hill and Carrboro, at the same flat item prices.